Every non-clinical compliance obligation your vet practice faces. One dashboard.

The CMA published its Final Report on the UK veterinary sector in March 2026, containing a package of mandatory remedies covering pricing transparency, itemised billing, ownership disclosure, and treatment cost estimates. The CMA made the Order implementing these remedies, the Veterinary Services Market Investigation Order 2026, on 22 September 2026, and it came into force the next day. Each remedy then applies from its own compliance date over the following 3 to 12 months. Once a remedy's compliance date has passed, all affected UK veterinary practices must comply, and non-compliance risks CMA enforcement action.

The RCVS Practice Standards Scheme (PSS) is a voluntary accreditation programme covering core standards (essential for all practices), general practice standards, and additional modules for emergency, hospital, and specialist services. Assessment involves evidencing compliance across clinical governance, health and safety, staff training, and client communication. Around two-thirds of UK practices are currently PSS members.

Independent UK vet practices typically manage 12 or more non-clinical compliance areas: H&S risk assessments, COSHH assessments, radiation protection (IRR17), fire safety, equipment calibration, staff training records, SOPs, clinical waste management, controlled drugs audit, RCVS PSS requirements, and now the CMA pricing transparency remedies. Most manage these across paper binders, spreadsheets, and shared drives.

The CMA does not mandate specific software. You can comply using your practice website, spreadsheets, and manual processes alongside the CMA guidance documents. A dedicated tool reduces the risk of compliance gaps across all the CMA requirements and provides audit-ready documentation — but it is not legally required.

The CMA made its Order on 22 September 2026 — that is when the rules became binding, not a compliance date. Each remedy has its own compliance date in Article 3 of the Order, and the Order splits businesses by size: larger ones (15 or more first-opinion practices and/or out-of-hours centres) and smaller ones (fewer than 15), which covers almost every independent practice. Larger groups face their first deadlines on 22 December 2026. For a smaller practice the earliest — price lists, ownership disclosure and the complaints process — is 22 March 2027 and the latest — written estimates, itemised bills and the prescription fee cap — is 22 September 2027. Practices must comply from the next working day after each date. Check the Order for the dates that apply to your practice.

Practice management systems (ezyVet, RoboVet, Provet Cloud) handle clinical workflow — patient records, appointments, dispensing, and billing. VetComply covers the non-clinical compliance obligations that PMS systems do not: CMA pricing transparency, RCVS PSS assessment preparation, H&S risk assessments, COSHH, equipment calibration, staff training records, and more.

Planned pricing from £29/month per practice — less than a single compliance consultant engagement. The CMA estimates CMA compliance alone will cost practices £450-550 per year. Waitlist members hear about launch pricing first.

VetComply is built by Crocker Digital Ltd (Company No. 17008789), a UK software company focused on compliance tools for regulated industries. VetComply is purpose-built for independent UK veterinary practices, not a repackaged enterprise platform.